Terms of Service and User Agreement



Hi, we are TRILULILU KIDS! Welcome and thank you for choosing us. TRILULILU KIDS is an app developed by Digitap Entertainment SRL and powered by Banca Transilvania. Digitap Entertainment SRL is a company incorporated under the laws of Romania, with Registered Office on Cometei street no. 2-4, Cluj-Napoca, Cluj, ROMANIA, PC 400493. When we say ‘we’, ‘us’ or ‘trilulilu’ we simply refer at TRILULILU KIDS, which legally runs as Digitap Entertainment SRL.

This Terms of Service and User Agreement (this “Agreement”) is a legally binding agreement between Digitap Entertainment SRL (the “Company”, “we” or “us”) and you (“you”) governing your use of the Trilulilu Kids application (the “App”), the Trilulilu Kids client software (the “Software”, if any), the Trilulilu Kids web site (the “Site”, if any) and other related Internet services (collectively, the “Services”), as a registered user of the Services (“Registered User”). Unless you accept this Agreement, otherwise you have no right or authorization to use any part of the Services which requires you to be a Registered User.

By accessing the “Terms of Service and User Agreement” section and completing the registration (sign-up) process, or continue to use or access any of the Services as a Registered User, you agree and certify to us:

  1. i) that you are at least 13 years of age, or the statutory age of majority in your state of nationality and residence, whichever is higher;
  2. ii) that you are not restricted from using the Services, by law, by contract, or by us;
  3. iii) that you fully agree with the terms and conditions set forth in this Agreement;
  4. iv) and where necessary, your legal guardian has reviewed and consented to this Agreement, and agreed to be responsible for any of your liability arising hereof.

Your fundamental rights as a Registered User to the Services are mainly set forth in this Agreement, so please read all of the terms and conditions carefully. This Agreement includes an agreement to resolve disputes by arbitration on an individual basis. The venue of such arbitration may not be in the country where you reside. Due to fast-developing technologies and law and policies, as well as volatile market conditions, the Company reserves the right, in its sole discretion, to modify or revise this Agreement from time to time at any time, and to the extent permitted by applicable law, you agree to be bound by such modifications or revisions. Any such modified or revised version will be effective at the time we first post it onto our Services (or at any other time designated in the terms of such version, if any). We will give you a notification or provide you the opportunity to review such a version by other means. Your continued use of the Services thereafter will constitute your acceptance of, and consent to, such modifications or revisions. If you object to any such modification or revision, your sole recourse shall be ceasing to use all of the Services.


1. Rights to Access the Services

A. The Services provide an edutainment web platform for children offering comprehensive software and network services, online and/or mobile, audio and/or video, via the App, Software, and/or Site and other related Internet services. The Services may allow you to participate in public and private chatrooms and/or showrooms, make or watch video-game networking, forums (BBS), email and/or the posting of comments and to utilize messaging and other interactive features to communicate with other users of the Services.

B. Subject to your compliance with this Agreement, the Company grants you a conditional, limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services, solely for your personal, non-commercial use. You agree not to (and not to attempt to):

  1. i) access or use the Services for any use or purpose other than as expressly permitted by this Agreement;
  2. ii) attack, hack, interfere with other user’s use of, reverse-engineer, disassemble, attempt to derive the source code of, the Service or any part thereof;
  3. iii) conduct any action that may infringe or jeopardize the lawful rights or interests of any person;
  4. iv) copy, modify, adapt, produce derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Services or any portion thereof, except as expressly permitted in this Agreement or authorized by the Company.

2. License of the Software and the App

A. Both the Software and the App consist of computer programs and integrated or peripheral contents which may contain copyrighted material. The Software and the App made available to you are licensed, not sold, to you. Your license to each of the Software and the App is subject to your prior acceptance of this Agreement. The Company reserves all rights in and to the Software and the App that are not expressly granted to you under this Agreement.

B. Subject to your compliance with this Agreement, the Company grants you a conditional, limited, revocable, non-exclusive, non-transferable, non-sublicensable license to copy, store, install, use and uninstall the Software and the App on any computing devices (inclusive but not limited to desktop and portable computers, tablets or pads, smartphones, Internet TVs and wearable devices) that you own or control, solely for your personal, non-commercial use. Unless otherwise provided to the contrary, this Agreement governs any and all content, material and services accessible from or purchased within the Software and the App as well as upgrades and patches provided by the Company.

C. Except as expressly provided in this Agreement, you shall not rent, sell, transfer, redistribute or sublicense the Software and the App. If you sell your computing device to a third party, you must remove the Software and the App from such device, or at least log out and erase all records in relation to your use (and your user account with us, if any) of the Software and the App.

D. You shall not make use of errors, bugs or defects of the Software and the App, and shall not develop, distribute, disseminate or use any program, software or scripts which may cast detriment to us or the Software and the App.

3. Use of Data

You agree that the Company may collect and use technical data and related information including but not limited to technical information about your device, system, network access and other software and peripherals installed on your devices. These may be gathered periodically to facilitate the provision of the Services, inclusive of customer service, technical support, and other services to you (if any) related to the Services. The Company may use this information to improve its products or to provide services or technologies to you or third parties, as long as it is in a form that is not capable of personally identifying you.

4. Except for the permissions and rights expressly granted in this Agreement, no other licenses or rights are granted to you by implication or otherwise under this Agreement.

5. Your Account

A. When you access the Services, you must register a user account (“Account”) by providing us certain information of you, or log-in with an existing account. You represent and warrant that the information you provide to us upon such Account registration and at all other times will be true, accurate, current, and complete. If any such information changes, you agree to forthwith update such information to us. You become a registered user (“Registered User”) of our Services once your Account is opened with us, and cease to be a Registered User when you no longer maintain an Account with us.

B. You may choose a combination of certain characters (letters, digits and other characters as allowed by the Platform Rules, as defined below) unused by other users as your username and nickname. We reserve the right to restrict the use of certain such combinations for legal compliance purpose or prevention of personal attack, humiliation, intellectual property rights infringement or other improper use of the Account.

C. You are primarily responsible for maintaining the confidentiality of your log-in credentials (including without limitation your account number (ID), username, password) and are fully responsible for all activities that occur through the use of your credentials or otherwise on or through your Account. You agree to notify us immediately if you believe the confidentiality of your log-in credentials has been compromised or if you suspect any unauthorized use of your Account. You agree that we will not be liable for any loss or damage arising from unauthorized use of your log-in credentials.

D. If you lose or forget the password or other log-in confidential of your Account, you may apply to retrieve your Account by reporting to us and following the instructions given by our staff. Our Account retrieval mechanism can only validate the consistency of the information given by the applicant with the information recorded in our system. We are unable to identify whether the applicant is the correct and legitimate user of the Account. Therefore, we cannot guarantee that your Account is always retrievable, and we cannot prevent imposters who assume the identity of you and retrieve the Account fraudulently (although we will make every endeavor to identify such imposters). On this ground, we shall not be held liable for any loss and damage incurred due to such failure of retrieval, or imposture or fraud.

F. We retain the ownership of the Account. You enjoy only the right to use your Account during the period that you maintain it with us. Your Account shall be exclusively used by you. Any form of lending, borrowing, renting, transferring, gifting or selling of such Account is prohibited and shall be null and void. You are liable for any and all activities done using your Account, even if such activities are not actually conducted by you. If we detect any inconsistency between the actual user of an Account and the person who registered it, or it is in dispute on who shall be the legitimate user of an Account, we have the right to recover, withdraw, suspend (freeze) or terminate such Account in our discretion, without any notice or any liability to any person. The loss and damage arising thereof, including but not limited to the loss of communication, data and virtual properties, shall be assumed solely by the user.

G. For safety, compliance, operational or other concerns, and on a reasonable ground (for example, the Account is inactive for a long period and is wasting service resources), we reserve the right to suspend (freeze), terminate or reclaim your Account in our sole discretion, temporarily or permanently, with or without notice, giving reasons or not, and without any liability to you.

6. Real-name Verification

A. To use some of the features and functions of the Services, you may be required to first undergo a real-name verification process. This is usually required by applicable laws or regulatory authorities. We may ask you to provide certain personal information of you, such as your legal name, identity card / passport number, security number, telephone or mobile phone number, and so on. We will collect, store, use and dispose this information in the way we described in our Privacy Policy.

B. We may also engage biometric technologies such as iris scan, face recognition and fingerprint identification to confirm your identity, or crosscheck with our third-party suppliers on the authenticity of the information you provided. You hereby undertake that you and only yourself shall appear before the aforesaid biometric technologies for the verification of your identity.

C. By submitting real-name verification information to us or by undergoing the biometric verification, you represent and warrant to us that such information is true, correct, and is totally of yourself, and no substitute or imposter is used during the biometric verification. Any false, incorrect, imposture, deceitful or fraudulent submission to us may result in immediate action and/or punishment in accordance with Clause III.4. of this Agreement. You shall be liable for, and shall indemnify and keep us harmless from and against all losses and damages we incurred.


As a precondition and requirement for your access to and use of the Services, you are obliged to always observe certain Platform Rules, Codes of Conduct and Community Guidelines (each as defined below, collectively “Regulations”) during your access to and use of the Services.

1. Platform Rules

When accessing and using the Services, you may be subject to additional rules applicable to specific parts and features of the Services, as promulgated by us online from time to time (the “Platform Rules”). Such Platform Rules set forth the way, method and procedures for you to use such Services, including without limitation what roles will you play under a product or service, what operations you may perform, what rules or procedures you have to follow, and what consequences will you face if you fail to follow. We may promulgate new rules, post notices or make announcements online from time to time to improve the Platform Rules. All such rules, notices and announcements shall be deemed incorporated into this Agreement by reference. If you do not agree with any of the Platform Rules, your sole recourse is to cease to use the corresponding product and service.

2. Codes of Conduct

A. The Services may provide you ways of communication such as instant messengers, live showrooms, public or private chat areas, forums, blogs, or other types of communities designed to enable you to communicate and/or interact with other users of the Services. The Company has no obligation to monitor or review all these communication channels, but it may do so and correct all improper use of such communication channels.

B. The Services may provide one or more tools and/or platforms featuring various functions for its users, where the users including you may generate, upload, display, transfer, share, disseminate or otherwise use content (includes but not limited to text, graphics, photos, sounds, music, videos, audiovisual combinations, scripts, codes, interactive features and other materials you may view on, access through, or disseminate over the Services) owned or controlled by such users (“UGC”, user-generated content). You acknowledge that any UGC (including without limitation chatting messages, postings, live streaming data, or any other data or material qualifies the definition of UGC above) on the Services is neither controlled nor endorsed by us. The Company is not responsible for UGC that you choose to share or otherwise use on the Services, or for the UGC of other users, with regard to the legitimacy, compliance, accuracy, completeness and any other aspects of such UGC. As a condition of your use of the Services, and without limiting your other obligations under this Agreement, you agree to always maintain a lawful and proper behavior, doing no harm to us and other persons, and comply with the restrictions and rules set forth in this Agreement including the Community Guidelines as set forth below. For example, you agree not to use the Services in any way to:

  1. i) post, upload, transmit or otherwise disseminate information that is obscene, indecent, vulgar, pornographic, sexual or otherwise illegal or objectionable as provided by applicable laws or outlined in below Community Guidelines;
  2. ii) defame, libel, ridicule, mock, stalk, threaten, harass, intimidate, humiliate or abuse any person;
  3. iii) violate the contractual, personal, intellectual property or other rights of any person including using, uploading, transmitting, distributing, or otherwise making available any information made available through the Services in any manner that infringes any copyright, trademark, patent, trade secret, or other right of any person (including rights of privacy or publicity);
  4. iv) upload or transmit (or any attempt thereof) files that contain viruses, Trojans, worms, time bombs, cancelbots, corrupted files or data, or any other malicious software or programs that may damage the operation of the Services or other users’ devices or data;
  5. v) attempt to obtain passwords or other log-in confidential or private information of other users of the Services;
  6. vi) develop, distribute, inform other users of, or use automating, cheating or injecting programs, software or scripts which may cast detriment to the Services or to the lawful rights or interests of us or other users;
  7. vii) exploit, distribute or publicly inform other users of any error, defect or bug which gives an unintended advantage; or violate any applicable laws or regulations, or promote or encourage any illegal activity including, but not limited to, hacking, cracking or distribution of counterfeit software, or cheats or hacks against the Services;
  8. viii) improperly use our customer service, technical support or complaint channels to make false or malicious reports or requests to us; or use the Services to infringe upon the commercial or other interests of us, including but not limited to posting or overlaying advertisements without express permission of us.

C. These Codes of Conduct are not meant to be exhaustive. We may promulgate new rules, post notices or make announcements online from time to time to improve these Codes of Conduct. All such rules, notices and announcements shall be deemed incorporated into this Agreement by reference. And we reserve the right to ultimately determine what conduct we reasonably consider to be an improper conduct and/or a violation of these Codes of Conduct (even such conduct is not listed in these Codes of Conduct and all subsequent rules, notices and announcements), and to take action in line with Clause III.4. of this Agreement.

3. Community Guidelines

Since we provide merely a tool, a platform, or a place for our users to generate, display and share their content (UGC), and/or communicate with each other, it is the users (including you) themselves who make up this community. Each user shall be responsible for his/her own actions, behavior and conducts when receiving and participating in the Services. We do not actively monitor and aren’t responsible for any activity or content that is made or provided by the users; however, we expect the users to uphold their actions, behavior and conducts to the following guidelines, and we may intervene and rectify if these guidelines are not upheld.

A. You are encouraged to:

  1. i) use the Services with your friends; tell them about the Site, Software and App if they do not know them yet;
  2. ii) communicate friendly with other users of the Services;
  3. iii) make connections with other users and have greater fun;
  4. iv) contribute more high-quality UGC to this community;
  5. v) make more positive comments and feedback to the contributors of UGC.
  6. vi) send us feedback through the feedback section from the user's account. By sending feedback you agree to share device information like screen size, internet service provider and user agent (device type & model). The purpose of the shared data is to help our engineers locate and fix potential problems. Access to the feedback section can be restricted if the user abuses the system. Our team analyzes each feedback and will respond when necessary. All the shared information is received through the Slack app.

B. You are prohibited to:

  1. i) Do anything illegal on or through the Services. We will take immediate action if you violate any applicable laws or regulations, or promote or encourage any illegal activity, including but not limited to conducting crimes, terrorism-related activities, hacking, cracking, distribution of pirated software, taking or advocating drugs, violence, gambling (where gambling is illegal).
  2. ii) Share content related to minors that may cast negative effect against minors. For example, do not share or post content that depict minors or underage individuals engaged in violent, sexually suggestive, pornographic, drug taking, smoking, shameful, or other inappropriate situations.
  3. iii) Share content that violates another person’s contractual, personal, intellectual property or other rights. For example, do not share content that violate the copyright of other person; do not act with intent to shame or degrade another individual; do not use material contains portrait of other person without consent of such person.
  4. iv) Share content which is not suitable for the user group of the Services, or is of negative social effects. For example, do not share sexually explicit content (even if pornography or prostitution is lawful under applicable laws); do not share content glorifying or promoting self-harm or suicide; do not share content of animal cruelty; do not share content for sadistic pleasure; do not glorify or celebrate violence, hatred, Fascism, extremism, racism or discriminations (regardless of basing on race, ethnic origin, religion, disability, gender, age, nationality, veteran status, or sexual orientation or gender identity).
  5. v) Share content that is directly threatening someone’s physical or financial state. For example, do not threaten to harm another person or someone related to another person in any capacity; do not tell other people you will hurt or kill them; do not share or threaten to share personal information of another user, including but not limited to home address, phone number, email, social security number, and photos.
  6. vi) Distribute malicious content. For example, do not distribute viruses, engage in or promote phishing activities, threaten another user with digital harm including but not limited to viruses, Trojans, hacking, and spying.
  7. vii) Attempt to steal or illegitimately alter anyone’s Account or data, or undermine any part of the Services or services provided by other persons. For example, do not demonstrate or promote unauthorized access to networks, servers or other devices; do not delete, modify, insert data or information to the Services without permission; do not attempt to probe, scan, sniff or test the robustness of the Services without permission, or other conduct that may undermine cyber security or other aspects of the Services.
  8. viii) Organize and participate in raids or other forms of harassment. For example, do not engage in or post content encouraging the harassment of individuals or communities. If someone is harassing you or your community, be proactive and stop them immediately, and report to us when necessary.
  9. ix) Do anything related to Spamming. For example, do not create spam Accounts for the sake of advertising or annoying users with requests or other tactics; do not disguise yourself in attempt to contact someone who has blocked you.

C. These Community Guidelines are not meant to be exhaustive. We may promulgate new rules, post notices or make announcements online from time to time to improve these Community Guidelines. All such rules, notices and announcements shall be deemed incorporated into this Agreement by reference. And we reserve the right to ultimately determine what conduct we reasonably consider to be a violation of these Community Guidelines (even such conduct is not listed in these Community Guidelines and all subsequent rules, notices and announcements), and to take action in line with Clause III.4. of this Agreement.

4. Consequences of Misuse of the Services

A. If you violate applicable laws, regulations, this Agreement (particularly, including but limited to the Platform Rules, Codes of Conducts and Community Guidelines) and/or our other agreements or terms and conditions you accepted, we have the right to make judgments in our discretion but in accordance with relevant rules, and take one or more countermeasures or penalties as we consider commensurate to your violation, including but not limited to:

  1. i) removal of non-compliant content;
  2. ii) confiscation of your Virtual Currency and/or Virtual Items (each as defined below);
  3. iii) deducting your Account balance, or your revenue or other accounts receivable from us in relation to the Services;
  4. iv) restricting or terminating the provision of certain portions, features or functions of the Services to you;
  5. v) suspension or termination of your Account, and/or limitation or denial of further service to you;
  6. vi) post public notices to expose and condemn your violation.

B. Multiple or repeated violations and misconducts, and cases of extreme severity, may result in more serious consequences, as we reasonably consider.

C. You agree to indemnify and hold the Company harmless from and against any loss, liability, claim, demand, damages, costs and expenses, including reasonable attorney’s fees, arising out of or in connection with:

  1. i) your use of and access to the Services;
  2. ii) your violation of any term of this Agreement;
  3. iii) your violation of any third party right, including without limitation any copyright, property, or privacy right or any third party agreement;
  4. iv) any of your content or information in your Account or any other information you post or share on or through the Services.

D. The provision under this Clause III.4. are cumulative and in addition to any other rights or remedies provided by law, and not in substitution for them. Therefore, we may still claim against you for your violation against law and/or breach of contract, even if we have taken countermeasures or penalties under this Clause III.4.


1. Ownership

A. Platform Materials. All rights, title and interest in and to all materials that are part of the Services (including, but not limited to, designs, text, graphics, pictures, video, information, applications, software, music, sound and other files, and their selection and arrangement) with the exception of UGC (collectively, the “Platform Materials”), are, as between the Company and you, owned by the Company and/or its third party licensors. You acknowledge and agree that you shall not acquire any ownership rights whatsoever by downloading the Platform Materials or by purchasing any Virtual Currency or Virtual Items. You agree that you shall not modify, copy, distribute, frame, reproduce, republish, download, scrape, display, post, transmit, or sell in any form or by any means, in whole or in part, or otherwise exploit the Platform Materials without our express prior written permission. You acknowledge that you do not acquire any ownership rights by using the Services or by accessing any Platform Materials posted on the Services by the Company, or any derivative works thereof. All rights not expressly granted by this Agreement are reserved by the Company and its licensors, and no license is granted hereunder by estoppel, implication or otherwise.

B. UGC. You represent and warrant that your UGC is original to you and that you exclusively own the rights to such content, including the right to grant all of the rights and licenses in this Agreement without the Company incurring any third party obligations or liability arising out of its exercise of such rights and licenses. All of your UGC is your sole responsibility and the Company is not responsible for any material that you (and other users) upload, post, or otherwise make available. By uploading, distributing, transmitting or otherwise using your UGC with the Services, you grant to us a perpetual, nonexclusive, transferable, royalty-free, sub-licensable, and worldwide license to use, host, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display your UGC in connection with operating, providing and promoting the Services. The Company does not guarantee the accuracy, quality, or integrity of any UGC appeared on the Services. By using the Services you acknowledge and accept that you may be exposed to material you find offensive or objectionable. You agree that the Company will not under any circumstances be liable for any UGC, including, but not limited to, errors in any UGC, or any loss or damage incurred by use of such UGC. The Company reserves the right to remove and permanently delete your UGC from the Services with or without notice for any reason or no reason. You may notify the Company of any UGC that you believe violates this Agreement, or other inappropriate user behavior, by reporting to our customer service.

2. Copyright Complaints

A. Notification. If you believe that your work has been copied in a way that constitutes copyright infringement, you should notify us of your infringement claim in accordance with the procedure set forth below. The Company will process and investigate notices of alleged infringement and will take appropriate actions under applicable intellectual property laws with respect to any alleged or actual infringement. A notification of claimed copyright infringement should be emailed to our copyright complaint email address at [email protected]. To be effective, the notification must be in writing, in either the English or Chinese language, and contain the following information:

  1. i) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright;
  2. ii) a description of the copyrighted work that you claim has been infringed;
  3. iii) a description of where the material that you claim is infringing is located on the Services, with enough detail that we may find it efficiently;
  4. iv) your address, telephone number, and email address;
  5. v) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law;
  6. vi) a statement by you, made under penalty of perjury, that the above information in your notification is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

B. Counter-Notification: If you believe that your UGC that was removed (or to which access was disabled) is not infringing, or that you have the authorization from the copyright owner, the copyright owner’s agent, or pursuant to the law, to upload and use the content in your UGC, you may send a written counter-notification containing the following information to our copyright complaint email address:

  1. i) your physical or electronic signature;
  2. ii) identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or disabled;
  3. iii) a statement that you have a good faith belief that the content was removed or disabled as a result of mistake or a misidentification of the content;
  4. iv) your name, address, telephone number, and email address, a statement that you consent to the jurisdiction and a statement that you will accept service of process from the person who provided notification of the alleged infringement.


1.To obtain a Trilulilu Kids account, you pay a 19.99 RON fee for 30 days access. At the end of each subscription duration, the subscription automatically renews until you choose to cancel it. You can cancel anytime the subscription and you will lose access to the Trilulilu Kids account at the end of the period you paid for.

2. Your purchase of a Trilulilu Kids account subscription is final and thus is not refundable, exchangeable or transferable, except in the Company’s or the payment gateway service provider’s sole discretion. However, if you are not 100% satisfied with your purchase, you can request a refund by sending a message on the ‘Feedback’ section, topic ‘Payments’. You can get the refund up to 7 days from the date of your purchase.

You shall not purchase, sell, or exchange Virtual Currency, Virtual Items or Features outside the Services. Doing so is a violation of the Terms and may result in consequences including but not limited to confiscation of your Virtual Currency, Virtual Items and Features, termination of your Account with the Services and/or further legal action.

3. The Company retains the right to modify, manage, control and/or eliminate Virtual Currency, Virtual Items and/or Features at its sole discretion. Prices and availability of Virtual Items are subject to change without notice. We shall have no liability to you or any third party for the exercise of such rights. You shall have a limited, personal, non-transferable, non-sublicensable permission to use solely within the Services Virtual Items and Virtual Currency that you have earned, purchased or otherwise obtained in a manner authorized by the Company. You have no other right, title or interest in or to any such Virtual Items or Virtual Currency appearing or originating in the Services.


1. Fees

If you want to use the Services you have to pay the subscription mentioned at section V.

Regarding the payment process, the Payment will be charged from your credit card at confirmation of purchase.

The Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the paid period.

The account will be charged for renewal within 24-hours prior to the end of the paid period.

The Subscriptions can be managed by the user and auto-renewal may be cancelled by going to the user's Account Settings after purchase.

2. Tax

You are responsible for determining and paying the appropriate government taxes, fees, and service charges resulting from a transaction occurring through the Services. We are not responsible for collecting, reporting, paying, or remitting to you any such taxes, fees, or service charges, except as may otherwise be required by law.



2. You specifically acknowledge that the Company shall not be liable for UGC, including without limitation your UGC, or the defamatory, offensive, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you. Similarly, the Company will not under any circumstances be liable for any communication made between our users.

3. When we restrict, suspend (freeze), reclaim, replace or terminate the use of Your Account in accordance with applicable laws and this Agreement, we shall not be responsible for any loss or damage (including but not limited to the loss of communication, data and virtual properties) arising from such measures, which shall be solely and entirely assumed by you.

4. We do not assume any liability in the following circumstances:

  1. i) We provide or disclose your personal information in accordance with legal requirements or orders of governmental or judicial authorities;
  2. ii) The disclosure of personal information resulting from the your sharing your password or Account with others, or any other disclosure of personal information which is not attributable to us;
  3. iii) Any disclosure of personal information or other loss or damage due to hacking, computer virus attack, blackout, or interruption of telecommunication services;
  4. iv) Any disclosure of personal information or other loss or damage due to force majeure.




1. Termination and Interruption

A. You may apply for termination of your Account at any time and for any reason by sending an application to our customer service team. The Company may terminate your Account and your access to the Services if the Company finds your application reasonable and acceptable. The Company is not obliged to provide the Services, unless required by applicable law. Therefore, the Company may terminate the Services in its entirety, or any part thereof, without giving a reason, notice, and compensation to you. The Company is not required to provide you with any notice or warning prior to any such termination. You may, as the result of termination, lose your Account and all information and data associated therewith, including without limitation your Virtual Currency and Virtual Items, and the Company is under no obligation to compensate you for any such loss.

B. The Company reserves the right to deny the access of any user to the Services without notice for any reason, including but not limited to a violation of the Terms. If you violate this Agreement, the Company reserves the right to issue you a warning regarding the violation or immediately terminate or suspend any or all Accounts you have created using the Services. You agree that the Company need not provide you notice before terminating or suspending your Account, but it may do so.

C. You understand that we need to perform scheduled or unscheduled repairs and maintenance of the Services. If such situations cause an interruption of Services for a reasonable duration, we shall not bear any liability to you and/or to any third parties. However, we shall provide notice to you as soon as practicable.

2. Modification

The Company reserves the right to change, modify, reprice, or discontinue (temporarily or permanently) the Services or any part thereof, with or without notice to you. You have the right to discontinue the use of the Services if you do not agree to such changes to the Services or this Agreement made by us. Continued use of the Services shall be deemed as an acceptance of such changes.


1. Governing Law

A. We’re from Romania, and that’s where our company is based. The laws of Romania govern these user terms, and you submit to the jurisdiction of the courts here, by accepting this Agreement or becoming a Registered User. Romania is a European country and a member of European Parliament so any dispute, controversy, difference or claim arising out of or relating to this Agreement, including the existence, validity, interpretation, performance, breach or termination thereof or any dispute regarding non-contractual obligations arising out of or relating to it shall be referred to and finally resolved by arbitration administered by Romanian or European authorities.

B. If the arbitration clauses above are determined to be totally invalid or non-enforceable, then any dispute, controversy, difference or claim arising out of or relating to this Agreement shall be decided exclusively by a court of competent jurisdiction located in Europe, and you hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in the territory and the courts of Europe.

C. You acknowledge that the rights granted and obligations made to the Company under this Agreement are of a unique and irreplaceable nature, the loss of which may result in immediate and irreparable harm to the Company for which remedies at law are inadequate. The Company shall therefore be entitled to seek injunctive or other equitable relief (without the obligation to post any bond or surety) in the event of any breach or anticipatory breach by you. You irrevocably waive all rights to seek injunctive or other equitable relief.

2. User Disputes

You are solely responsible for your interaction with other users of the Services and other parties that you come in contact with through the Services. The Company hereby disclaims any and all liability to you or any third party relating to your use of the Service. The Company reserves the right, but has no obligation, to manage disputes between you and other users of the Services.


1. You agree to be responsible for obtaining and maintaining all telephone, computer hardware mobile devices and other equipment needed for access to and use of the Service, and all charges related thereto.

2. All notifications sent to you by us under this Agreement may be delivered via a webpage announcement, in-application pop-up message, email, text message or post; such notifications shall be deemed to have been received by the recipient on the date sent. Notifications from you to us should be sent to the contact address, email address or other contact details officially announced by us.

3. This Agreement constitutes the entire agreement between you and the Company with respect to your use of the Services and any other subject matter hereof and cannot be changed or modified by you except as expressly posted on the Services by the Company. You also may be subject to additional terms and conditions that may apply when you use affiliate or third party services, third party content or third party software.

4. The failure of the Company to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision, and no waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default.

5. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of this Agreement shall remain in full force and effect.

6. Neither the course of conduct between the parties nor trade practice will act to modify this Agreement. This Agreement may not be assigned by you without the Company’s prior written consent, but are freely assignable by the Company.

7. The section headings used herein are for convenience only and shall not be given any legal import. Upon the Company’s request, you will furnish the Company with any documentation, substantiation or releases necessary to verify your compliance with this Agreement.

8. You agree that this Agreement will not be construed against the Company by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of this Agreement and the lack of signing by the parties hereto to execute this Agreement.

9. You agree that the provisions of this Agreement that by their nature should survive termination will survive any termination of this Agreement.

10. Third Party Services and Rights

  1. A. We use third-party services to help us provide the Services, but such use does not indicate that we endorse them or are responsible or liable for their actions. In addition, the Service may link to third-party websites to facilitate its provision of services to you. If you use these links, you will leave the Services. Some of these third-party websites may use Platform Materials under license from us. We are not responsible for nor do we endorse these third-party websites or the organizations sponsoring such third-party websites or their products or services, whether or not we are affiliated with such third-party websites. You agree that we are not responsible or liable for any loss or damage of any sort incurred as a result of any such dealings you may have on or through a third-party website or as a result of the presence of any third-party advertising on the Services.
  2. B. You hereby agree that we have the right to, when providing Services, place any type of commercial or non-commercial advertisement in any form or other types of commercial information (including, but not limited to, the placement of advertisements on any page of The Site); you also agree to receive promotional or other relevant commercial information from us via email, short message service (SMS) or other methods, to the extent permitted by applicable law.
  3. C. Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.

11. International Use and Export Control

  1. A. This Agreement may appear in different languages. If any discrepancy or inconsistency occurs between the versions of different languages, this English version shall always prevail.
  2. B. Software available in connection with the Services and the transmission of applicable data, if any, is subject to Romania export controls. No software may be downloaded from the Services or otherwise exported or re-exported in violation of Romania export laws. Downloading or using the software is at your sole risk. You hereby represent and warrant that (i) you are not located in a country that is subject to a Romania government embargo, or that has been designated by the Romania government as a “terrorist supporting” country; and (ii) You are not listed on any Romania government list of prohibited or restricted parties.

Last updated: March 29, 2021